Accessible guided tours with workshops are available upon request. Special schools and registered charitable or non-profit organisations related to rehabilitation services or persons with disabilities are welcome to apply.
Accessible parking is available at the the M+ Car Park nearby the M+ Building, and at the Art Park Car Park. A limited number of accessible parking spaces are available for eligible users on a first-come, first-served basis.
Lifts in the M+ building connect all floors and are wheelchair accessible. Every lift in the museum has audio announcement system and braille signage installed.
Accessible washrooms can be found across the M+ building.
If you need help during your visit, please feel free to reach out to M+ staff. Alternatively, you can visit our Ground Floor Information Desk, where an induction loop that allows the direct transmission to hear aids with telecoils is installed. We will try our best to provide assistance.
M+ is architecturally designed to be as barrier-free as possible. Across the museum, ramps and automatic doors are installed to ensure wheelchair users or visitors with mobility difficulties can easily navigate through different spaces. We will continue to improve accessibility in this aspect.
A limited number of manual wheelchairs are available for visitors to borrow free of charge on a first-come, first-served basis. Please visit the Ground Floor Information Desk and the cloakroom on B1 for assistance. The wheelchairs are for use within the museum only and are not to be taken outside.
Personal strollers are allowed in the galleries or may be stored in the cloakroom on B1.
M+ believes that visual culture goes beyond vision. We offer different accessibility measures to facilitate visitors who are blind or have impaired vision to navigate the museum, receive in-gallery information, and enjoy visual culture from a non-visual perspective.
Tactile guide paths are installed across the M+ building.
Tactile maps are located on B2, B1, and G and levels 2, 3, 5, 8, and 11.
Service animals trained to assist a person with a disability are welcome in all museum galleries and facilities.
Free audio descriptions for guided tours in the museum can be arranged on request. We also provide on-request or regular audio descriptions that do not require pre-registration for certain events. See individual event pages for details.
The M+ Audio Guide is an accessible digital tool, which offers interviews and audio descriptions of different objects through Cantonese, English, and Mandarin audio tracks. Headsets and mobile devices are available to borrow. Please visit the Ground Floor Information Desk for full details.
A booklet with tactile maps indicating the museum’s audio stops is also available to borrow free of charge on a first-come, first-served basis. Please visit the Ground Floor Information Desk for assistance. We are continuously working towards greater coverage of audio descriptions within our collections on view.
M+ is dedicated to facilitating visitors who are hearing-impaired to enjoy and participate in our diverse museum activities. We also offer the following accessibility provisions.
Induction loop systems are installed are various locations throughout the M+ building, including:
Information Desk on G,
Moving Image Centre Ticket Desk on G,
Learning Hub Reception Desk on G,
Cloakroom on B1,
Research Centre Reception Desk on level 5,
M+ Tower Reception Desk on level 8, and
M+ Lounge Reception Desk on level 11.
Portable assistive listening devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. We have a limited number of ALDs available for access tour and workshop participants to borrow. Please make your request upon registration for the tour.
Hong Kong Sign Language (HKSL) interpretation can be arranged for guided tours in the museum on request. We also provide on-request or regular Sign interpretatoin that do not require pre-registration for certain events. See individual event pages for details.
M+ is a space for dialogue where the exchange of ideas and interpretations is encouraged. We strive to provide a safe and welcoming environment for everyone to learn and explore visual culture, where mutual understanding can be cultivated through sharing and conversations between people with different intellectual and cognitive abilities.
We have collaborated with persons with disabilities to create a pre-visit guide, which aims to introduce the museum to our visitors, explain museum etiquettes, and explore social scenarios that may take place during our Access Tours and Workshops.
Colour Contrast Users can choose to read a 'high contrast' version by switching the toggle at the navigation panel. This version provides sufficient contrast between the text and its background for better viewing.
Keyboard Accessibility The M+ website is designed to enable users to access most of our content using a keyboard.
Screen Reader Accessibility The M+ website is designed to enable users to listen to most of our content using a screen reader.
If you have any questions or feedback regarding accessibility of the M+ website, please email the Accessibility Office of the West Kowloon Cultural District Authority at [email protected].
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